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FREQUENTLY ASKED QUESTIONS
How long has
BenefitsDomain Insurance Services, Inc. been
in business?
I do business/live
in a different state than your company. Can you help me?
I/my company does
not have health insurance currently. Can you help me?
What industries do
you specialize in?
How is
BenefitsDomain Insurance Services, Inc. different from other
insurance brokers?
What is the best
way to contact BenefitsDomain Insurance Services, Inc. brokers?
What is the cost of
your services?
If I am interested
in getting an insurance quote, how long does it take before I get
alternative rates and/or benefits?
WHAT IS HIPAA?
How
long has BenefitsDomain Insurance Services, Inc. been in business?
For eighteen
years, BenefitsDomain Insurance Services, Inc. has been helping
companies select and implement fully insured and self funded Health,
Life, Dental, Vision, Long and Short term care insurance plans
locally and in most insurance markets across the contiguous 48
states. Our staff members have years of experience in a wide variety
of benefits solutions. We would like to share our knowledge with you
and help you save time, money, and effort in the administration of
your insurance plans.
I
do business/live in a different state than your company. Can you
help me?
Our experienced
staff members are well versed in implementing and administrating
health plan benefits locally or in any state you may potentially be
doing business / reside in. We have specific and detailed expertise
in managing the benefits of large companies with multi-state
employee populations.
Partnering with our agency will allow you to take advantage of a
company with a unique awareness of health insurance plans on a
national level and how those entities are changing and progressing.
Whether your company has one facility or hundreds, whether your
employee population is 10 or 10,000 we can effectively provide you
with the technical expertise, commitment to excellence, national
plan knowledge, and solution oriented planning that will reduce your
overhead associated with HR/Insurance related issues. In addition,
in most cases we can provide you with cost cutting alternatives that
will save money for your organization.
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If
my company does not have health insurance currently. Can you help
me?
Needs Assessment
If you or your employer group does not have insurance currently, we
will meet with you or schedule a teleconference so that we can
carefully analyze your specific requirements. This analysis will
take into consideration your financial requirements, insurance
benefits needs, and other account implementation/maintenance/support
issues.
Through our needs assessment we will careful layout the groundwork
for all insurance programs and implementation protocols that we will
be proposing to your company. Once you agree to a specific
plan/direction our experienced staff members will be ready to manage
the all aspects of the enrollment process.
What industries do you specialize in?
Our book of
business spans a wide range of industries. Whether it is light
manufacturing to high technology professionals, we provide an
end-to-end seamless support solution for our customers. Each
client’s needs are different, and we take this into consideration as
we review the various product options that we feel will best suit
their insurance needs.
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How is BenefitsDomain Insurance Services, Inc. different from other
insurance brokers?
Our knowledgeable
and efficient staff prides themselves on superior customer services
and unrivaled attention to detail. When you have a question or
concern related to your health benefits, please call us so that we
may work on providing you with an effective solution. We are here to
support you with issues associated with billing, claims
adjudication, benefits selection, coverage requirements, HIPAA, and
COBRA.
The BenefitsDomain staff has also been quick to embrace and
integrate new technologies into the day-to-day operation of our
agency. Everything from document imaging, high-speed T-1
connectivity, video conferencing, a 24/7 quoting engine for
individuals and small group, along with an ASP portal for online
benefits administration at
http://www.benefitsdomain.com. We are also capable of providing
full electronic enrollment for your employees.
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What is the best way to contact BenefitsDomain Insurance Services,
Inc. brokers?
Our staff is
available during regular business hours (8 a.m. to 5 p.m.
Pacific Standard Time), Monday through Friday, or by email 24/7 at
sales@BenefitsDomaincorp.com.
All after hour’s emails will be responded to within
24 to 48 hours. For your convenience you can go to the Contact Us
page and
you can use our email form to send us your questions/suggestions
directly. We may also be reached during regular
business hours by calling 1-800-553-3530
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What is the cost of your services?
There is no
direct administrative fee or cost for our services. "Our fees are
paid by the insurance carriers in the form of commissions." You will
never have to write us a check and will not have to be concerned
with billing and/or payment to our firm.
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I
If
I am interested in getting an insurance quote, how long does it take
before I get alternative rates and/or benefits?
For
individuals, quotes can be received immediately by visiting our
small group/individual portal at
http://www.benefitsdomain.com. For companies turnaround time
varies by quote type and the size of the group. You would need to
compile the following information about your company before we could
proceed:
1) Benefit Plan
Designs and Rates for all applicable insurance products
2) A complete employee census including:
a) Employee Name / or number
b) Birth date
c) Gender
d) Employee resident zip code
e) # of Dependents
f) Dependent Class (Single, Employee + Spouse, Employee + Children,
Family)
g) Each employees Plan selection
3) Copies of recent insurance billings
Once we receive this information it will take midsize groups
(51-500employees)
two to three weeks to receive a quote depending upon the product,
and for larger groups (500, 1000+) it could take three weeks or more
to compile a complete listing of choices, especially if your company
offers benefits to multi-state employee populations.
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WHAT IS HIPAA?
The Health
Insurance Portability & Accountability Act of 1996 (August 21),
Public Law 104-191, which amends the Internal Revenue Service Code
of 1986. Also known as the Kennedy-Kassebaum Act.
Title II includes a section, Administrative Simplification,
requiring:
1. Improved efficiency in healthcare delivery by standardizing
electronic data interchange, and
2. Protection of confidentiality and security of health data through
setting and enforcing standards.
More specifically, HIPAA calls for:
1. Standardization of electronic patient health, administrative and
financial data
2. Unique health identifiers for individuals, employers, health
plans and health care providers.
3. Security standards protecting the confidentiality and integrity
of "individually identifiable health information," past, present or
future.
The bottom line: sweeping changes in most healthcare transaction and
administrative information systems.
WHO IS AFFECTED? All healthcare organizations. This includes all
health care providers, even 1-physician offices, health plans,
employers, public health authorities, life insurers, clearinghouses,
billing agencies, information systems vendors, service
organizations, and universities.
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